akc44 Privacy Policy — Your Data, Protected

This Privacy Policy describes how akc44 (referred to in this document as "akc44", "we", "us" or "our") collects, uses, stores and protects the personal data of individuals who use the akc44 online casino and sports betting platform. It applies to all account holders, registered users and visitors to the akc44 platform, including players located in Bangladesh. By registering for an akc44 account or using the akc44 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.

akc44 takes the privacy of Bangladesh players seriously. We recognise that trust is fundamental to the relationship between a player and their gaming platform of choice, and we are committed to being transparent about how your data is handled at every stage. This policy is written in plain English so that it is accessible to all akc44 users regardless of their background or level of familiarity with data protection concepts. If any part of this policy is unclear, please contact our support team for clarification.

akc44 collects personal data in the following categories. We collect only the data that is necessary for the purposes described in this policy and do not collect excessive or irrelevant information.

akc44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data. The only exception is where age verification documents are provided during KYC — these contain date of birth data and are handled with enhanced security controls.

akc44 uses the personal data it collects for the following purposes. Each use is linked to a legitimate purpose and we do not use your data for any purpose not described in this policy without first seeking your consent.

• Account management: to create, maintain and secure your akc44 account, verify your identity and age, and manage your account settings and preferences.
• Transaction processing: to process deposits via bKash, Nagad, Rocket, Upay and other supported payment methods, to process withdrawal requests, and to maintain accurate financial records.
• Platform improvement: to analyse usage patterns, identify technical issues, test new features, and continuously improve the performance and reliability of the akc44 platform for Bangladesh players.
• Regulatory compliance: to fulfil our anti-money laundering (AML) obligations, conduct KYC verification, maintain records required by applicable law, and cooperate with regulatory or law enforcement requests where legally required.
• Responsible gaming: to monitor account activity for signs of problem gambling behaviour, to apply responsible gaming tools such as deposit limits and self-exclusion when requested, and to comply with our duty of care to Bangladesh players.
• Customer support: to respond to account queries, payment questions, technical support requests and complaints from Bangladesh players, and to maintain records of support interactions for quality assurance purposes.

akc44 processes your personal data on one or more of the following legal grounds, depending on the purpose of processing:

• Contractual necessity: processing your data is necessary to perform the contract between you and akc44 — specifically, to operate your account, process your transactions, and provide the gaming services you have signed up for.
• Legal obligation: processing is necessary for akc44 to comply with applicable legal obligations, including anti-money laundering regulations, age verification requirements, and record-keeping obligations.
• Legitimate interests: processing is necessary for akc44's legitimate interests in operating a safe and well-functioning gaming platform, preventing fraud and abuse, and improving the platform for Bangladesh players — provided those interests are not overridden by your privacy rights.
• Consent: where akc44 relies on your consent as the legal basis for processing (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

akc44 does not sell, rent or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties that have agreed to handle your data securely and in accordance with applicable data protection standards.

• Payment processors: when you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay or other supported payment methods, the minimum necessary transaction data is shared with the relevant payment provider to complete the transaction. akc44 does not store your full mobile wallet credentials.
• Technology service providers: akc44 uses third-party technology providers for certain platform functions including hosting, game delivery, analytics and customer support tooling. These providers access personal data only to the extent necessary to perform their contracted services and are bound by data processing agreements.
• Regulatory and law enforcement bodies: akc44 may disclose personal data to relevant regulatory authorities or law enforcement agencies where required to do so by applicable law, court order or regulatory direction. akc44 will notify you of such a disclosure where it is legally permitted to do so.
• Fraud and AML compliance partners: where akc44 has a reasonable basis to suspect fraud, money laundering or other prohibited conduct, relevant account and transaction data may be shared with fraud prevention and AML compliance services to investigate the suspected activity.

akc44 requires all third parties with whom player data is shared to maintain appropriate technical and organisational security measures. Where data is processed by a third-party service provider, akc44 enters into a formal data processing agreement to govern the terms of that processing. akc44 does not permit third-party service providers to use player data for their own marketing or commercial purposes.

When you deposit or withdraw funds using Bangladesh mobile banking services such as bKash, Nagad, Rocket or Upay, akc44 processes the minimum data necessary to initiate and confirm the transaction. This includes the transaction reference number, amount, and confirmation status returned by the payment provider's system. akc44 does not store your mobile wallet PIN, password or full account credentials on its servers at any point. All payment data in transit between your device and the akc44 platform is transmitted over SSL-encrypted connections.

Transaction records are retained by akc44 for a minimum of five years in accordance with our anti-money laundering record-keeping obligations. This applies even if your akc44 account is subsequently closed. After the mandatory retention period has expired, transaction records are securely deleted from akc44 systems unless a longer retention period is required by applicable law or an ongoing regulatory investigation.

akc44 uses cookies and similar tracking technologies on the platform to improve your experience and to ensure the platform functions correctly. Cookies are small text files stored on your device when you access the akc44 platform. akc44 uses the following categories of cookies:

• Essential cookies: these are required for the akc44 platform to function. They maintain your login session, remember your account preferences, and enable secure page transitions. Essential cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: these help akc44 understand how Bangladesh players use the platform — which pages are visited most often, where players encounter problems, and how navigation flows can be improved. Analytics data is aggregated and does not identify individual players.
• Functional cookies: these remember your platform preferences such as language settings and display options. They are not essential for the platform to work but improve your experience by restoring your preferences each time you return to the platform.

You can manage your cookie preferences through your device or browser settings. Please note that disabling essential cookies will impair the functionality of the akc44 platform and may prevent you from logging in to your account or completing transactions. akc44 does not use advertising or third-party tracking cookies that follow your activity across other websites.

akc44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention. The retention periods applied by akc44 are summarised below: account data is retained for the duration of the account and for a minimum of five years after account closure; transaction data is retained for a minimum of five years after the transaction date; KYC identity documents are retained for the duration required by applicable anti-money laundering regulations; support interaction records are retained for two years after the interaction; technical and usage data is retained in aggregated form for up to two years for platform improvement purposes.

When the applicable retention period has expired and there is no legal or regulatory reason to retain the data further, akc44 will securely delete or anonymise the personal data in question. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes. If you request deletion of your data before the end of the applicable retention period, akc44 will delete all data that it is not legally required to retain and will inform you of any data that must be kept for legal compliance reasons.

As an akc44 account holder, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the akc44 support team at [email protected]. akc44 will respond to all data rights requests within a reasonable timeframe and without charge in the majority of cases.

• Right of access: you have the right to request a copy of the personal data that akc44 holds about you. We will provide this in a structured, commonly used format within a reasonable period of receiving your request.
• Right of rectification: if any personal data that akc44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please contact support with details of the correction you are requesting and akc44 will update the record promptly.
• Right of erasure: you have the right to request the deletion of your personal data from akc44 systems. This right is subject to our legal obligations — for example, akc44 cannot delete transaction records that must be retained for anti-money laundering compliance. Where deletion is not possible in full, akc44 will explain which data must be retained and why.
• Right to restrict processing: in certain circumstances you have the right to request that akc44 restricts the processing of your personal data — for example, while you dispute the accuracy of data we hold about you. Where processing is restricted, akc44 will continue to store the data but will not use it for any active purpose until the restriction is lifted.
• Right to object: you have the right to object to the processing of your personal data where akc44 relies on legitimate interests as the legal basis. akc44 will consider your objection and will stop processing the data unless akc44 can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms.

To exercise any of the rights described above, please email the akc44 support team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. akc44 may need to verify your identity before processing the request. We aim to respond to all data rights requests within 30 days of receipt.

akc44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL encryption for all data in transit, access controls that limit internal access to personal data on a need-to-know basis, regular security reviews of platform infrastructure, and secure deletion procedures for data that has reached the end of its retention period. akc44 also requires its third-party service providers to maintain equivalent security standards.

Despite these measures, no online platform can guarantee absolute security. If akc44 becomes aware of a data breach that is likely to result in a risk to the rights and freedoms of individual account holders, akc44 will notify affected players as soon as practicable and will take immediate steps to contain the breach and mitigate its impact. Players are also responsible for keeping their own login credentials secure — see the akc44 Terms & Conditions for account security guidance.

The akc44 platform is strictly for adults aged 21 and above. akc44 does not knowingly collect personal data from any individual under the age of 21. If akc44 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a person under 21 has registered for an akc44 account, please contact the akc44 support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

akc44 reserves the right to update or amend this Privacy Policy at any time. When a material change is made, akc44 will notify account holders via the platform or via the registered contact details on the account, with reasonable advance notice before the changes take effect. The date on which this Privacy Policy was last updated is shown at the top of this page. Continued use of the akc44 platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated Privacy Policy, you must stop using the platform and contact support to close your account.

If you have any questions, concerns or requests relating to this Privacy Policy or to the way akc44 handles your personal data, please contact the akc44 support team at [email protected]

Our support team is available around the clock and aims to respond to all privacy-related queries promptly. When contacting us about a data rights request, please include your registered mobile number and a clear description of the request so we can process it efficiently.